Privacy Policy

YOUR INFORMATION

When you make a purchase from our online store, we collect the required personal details you provide (such as your name, address and email address) to complete the transaction. When you browse the retail store, we automatically collect your computer’s IP (internet protocol) address that is automatically assigned to the computer that you are using by your Internet service provider. An IP address may be identified and logged automatically in our server log files whenever you access our websites, along with the time of the visit and the pages that were visited. Your IP address may also indicate your approximate physical location. Collecting IP addresses is standard practice and is done automatically by many websites, applications and other technologies. We use IP addresses for purposes such as calculating usage levels and diagnosing server problems.

How might dubinik use my information? We may use your personal information to provide products and services that support our business functions. For example, we may use this information for the following purposes:
- To process and fulfill your order, including by shipping products to you, or others you designate, and sending emails to you, or others you designate, to confirm your order status and shipment and to process merchandise returns.
- To communicate with you and to send you information by email, postal mail, telephone, text message, or other means about our products, services, contests, and promotions, including marketing communications that we believe may be of interest to you.
- To communicate with other persons using the contact information you provide, such as when you designate another person as the recipient of a refer-a-friend message or a gift.
- To address problems with and improve our products, brands, services and technologies, as well as to develop new products and services.
- To organize local community events, promotions and in-store experiences.
- To allow you to enroll and participate in a loyalty or customer relationship program.
- To administer and fulfill our contests and other promotions.

- To prevent, detect, mitigate and investigate fraud, security breaches and activities that are or potentially may be prohibited or illegal.

We may share your information with our service providers who manage our customer information and perform services on our behalf, such as fulfilling promotions, sending communications to our customers, conducting surveys, etc. We do not authorize any of these service providers to make any other use or disclosure of your information.

Our E-commerce store is hosted on Shopify Inc. Your data is securely stored behind a firewall via Shopify’s data storage, databases and the general Shopify application.

We may share information about you if necessary or appropriate, in our good faith judgment, to comply with laws or regulations or in response to a valid subpoena, order, or government request, or to protect the operations, privacy, safety, property or rights of dubinik.

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

CONSENT & DISCLOSURE

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no. You may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information by contacting us at service@dubinik.com.

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

We do not, while providing the Services, knowingly collect personal information from children. If you have reason to believe that a child has provided personal data to us via the Services, please contact us, and we will endeavor to delete that information from our databases.

In the unlikely event of a sale or merger of dubinik, our customers' personal information and other information we have collected as described in this policy may be among the business assets transferred.

PAYMENT

When making an online purchase Shopify stores your credit card data which is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

If you receive an email that looks like it is from us asking you for your personal information, do not respond. We will never request your password, user name, credit card information or other personal information through email.

THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. We may share your information when we team up with another company to offer or provide products, services, contests, or promotions to our customers.

Certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies. Please remember that certain providers may be located in a different jurisdiction.

Our website may contain links to other sites, which may have privacy policies that differ from our own. We are not responsible for the content or practices of any linked site. We encourage you to read their privacy statements.

Like most websites, we use cookies for a number of reasons, like helping us see which features are most popular, counting visitors to a page, improving our users’ experience, keeping our services secure and generally providing you with a better experience. We use our own cookies to help determine which of our ads are shown to you on other websites. We may use pixel tags to, among other things, track the actions of users of our site and services, measure the success of our marketing campaigns and compile statistics about usage of our sites and services and response rates. Most web browsers are set to accept cookies by default. If you prefer, you can usually set your browser to remove or reject cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our websites.

We use third-party service providers, which use cookies and similar technologies to collect and analyze information about the use of our website. This service may also collect information regarding the use of other websites, apps and online resources. You can learn about Google’s practices at google.com/policies/privacy/partners

AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

CHANGES TO THIS PRIVACY POLICY

Your use of the site constitutes your agreement to follow and be bound by the policy. We reserve the right to update or modify this policy at any time without prior notice. Changes and clarifications will take effect immediately upon their posting on the website. We encourage you to review the policy whenever you use the site.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, update or delete any personal information we have about you, register a complaint, or simply want more information contact us at service@dubinik.com