Shipping & Refund

Dubinik will provide multiple shipping options so that your order can be shipped without restrictions and arrive in more efficient ways. Shipping and handling costs depend on the destination of your order, please fill in the correct label to determine the shipping cost, the delivery time posted is an estimate but will help you to determine if you choose this shipping option.

Please note that after you place your order, there is no way to change your order information in time, because we process orders very fast and customer service will forward the changes to the staff after receiving your changes, this process will take a little time, so our advice is that after you make sure your order information is correct, then click pay, this will save you a lot of Time

How long do I have to return my purchase?

You may return your purchase within 30 days of your order, in original condition with the tags attached.​

Can I exchange the product?

We're sorry but we are unable to perform exchanges at this time.

When will I receive my refund?

Your refund will be processed within 3 to 5 business days once your return order has been received by our distribution center and will be credited to your original payment method.